About | Windsor Mortgage

About Windsor

Windsor team at a full conference table

Windsor Mortgage is a team of mortgage professionals that are ready to invest in you! Whether it’s the amazing Account Executives, underwriters, or account managers, or even down to the lock desk and closing department, we are committed to helping you achieve success. We work with over 4,000 clients across the United States to bring customized home lending solutions to their borrowers and profitable business to their companies.

You want to be successful in the mortgage business. We all do. But the competition from online and mega lenders can make it difficult.

That’s where we come in.

We work to give you profitable solutions that allow you to put your clients first, without sacrificing the growth of your company. Combining the innovation of tomorrow with our traditional values that built us, we give you an experience you can rely on- getting you what you need when you need it.

How are Windsor and Plains Commerce Bank the same?

You may have heard it said that Windsor Mortgage is a service provided by Plains Commerce Bank. So, who is Plains Commerce Bank? The roots of PCB go back over 80 years. In 1931, the doors to the Bank of Hoven opened in the community of Hoven, SD. As the community grew, so did the bank, thriving as each decade passed. Fast-forward to 2001, when the Bank of Hoven merged with The Peoples Bank (founded in 1926). With the merger came the need for a new name, and that’s how Plains Commerce Bank (PCB) was chosen.

PCB had done mortgages for many, many years, but in late 2008 they committed to elevating the mortgage experience, and with that commitment, they bought Journey Mortgage, an independent mortgage company owned by Chris Vinson. In 2016, as an extension of the bank’s commitment to changing the mortgage experience, the wholesale mortgage division, Windsor Mortgage was established, with CEO Chris Vinson at the helm with the vision to help mortgage professionals be good at mortgages.

Part of the Windsor Advantage you’ll come to experience is this mutually beneficial relationship with PCB, allowing Windsor and our customers to thrive in this new market, while other lenders are struggling to survive.

What does it look like to partner with Windsor?

We’re glad you asked. At Windsor, we understand that mortgage is complicated, but we stinkin’ love it. It’s what we do.
That’s why we’re always available to hash things out over the phone or by jumping on a Zoom Room call. We don’t hide behind layers of customer service teams or emails. We’re here to talk it out, whenever you need us.

We’re passionate about helping you be good at mortgages. Whether you’re a community bank, broker, or correspondent partner, Windsor provides you with the tools and resources to be successful and grow!

From day one, you’re given an inside team of dedicated mortgage experts to invest in you.

The team works with you directly to strengthen relationships with customers. They are an extension of your staff but without the overhead. From on-demand Zoom Rooms across all steps of the process to a dedicated doc reviewer that sticks by your side through funding, we’re always just a call away.

At Windsor, we’re real people who believe in real conversations, real relationships, real solutions, and real profit for your business.

Here's How We Do It

Whichever channel you do business with, Windsor provides a tailored and turnkey mortgage experience, from preliminaries to close.

  • Correspondents: We understand speed is the name of the game. Whether it’s helping you get a file through, so it’s cleared to close or working with your closing department to get your file purchased in a timely and efficient manner. We get it.
  • Wholesale: With Windsor, you can gain the edge with our extensive product lineup, experienced team, and easy-to-use technology.
  • Full service: For community banks and credit unions, we offer a full-service turnkey mortgage operation. You don’t have to add any infrastructure or overhead costs, plus there’s no risk to your organization. We help you keep your customer’s business within your organization. Sounds too good to be true, right?

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We give you the systems, tools, & processes so that you look like a hero to your client in the end.

‑ Chris Vinson, NMLS# 473266, CEO of Mortgage Division